Joel Efken

With more than 30 years of experience with top healthcare companies, Joel leverages his experience leading teams responsible for delivering services that improve patient lives.  His professional experience spans account management, program implementations, prescription benefit management, pharmacy operations, call center management, data aggregation, and testing, commercial analytics, and process improvement.

BioPharma Career:
Cardinal Health (Medicine Shoppe International): Information systems, pharmacy systems, financial solutions, prescription claim analysis, reimbursement, and reconciliation.

Express Scripts: Account management and operations leadership of high-volume call center and mail order and specialty pharmacies in support of patient assistance programs and reimbursement hub services.

Diplomat (CastiaRx): Account management, implementation and operations leadership supporting prescription benefit management and administration, mail order, and specialty pharmacy services.

As an Advisor with JM DREW, Joel leverages his experience in prescription benefit management and patient support programs to improve vendor and partner relationships, programs, processes, and data analytics to drive financial success and improve the patient experience.

National-Louis University, Bachelor of Arts
Webster University, Masters of Business Administration